Personal Data 

How Leirda Energy collects, uses, and shares your personal data.

What is personal data at Leirda Energy?

Any data that relates to an identified or identifiable individual or that is linked or linkable to them by Leirda Energy as personal data which has been voluntarily provided by an individual during their interaction with Leirda Energy.

What personal data does Leirda Energy collect?

The information we collect and process depends on how you interact with Leirda Energy as a customer, supplier, business partner or visitor to our website and social media platforms like Facebook, Twitter and LinkedIn. This identifiable information can be used to identify and contact an individual and may include your full name, email address, postal address, postal code, city, country, phone number, residential or business address, payment and delivery details, your marketing preferences and information related to the browser or device you use to access our websites and social media platforms.

How does Leirda Energy use your personal data?

We retain your personal information for business and legal requirements and may use it in the following ways:

  • To process your orders and provide you with updates regarding your orders and any other company updates.
  • To improve the customer experience by providing information and technical support on our products and services.
  • To inform you about our new products and services by post, email, and phone in accordance with your marketing preferences and with your consent.
  • To detect or prevent fraud and for security reasons as we ensure that you or the authorized person is the one accessing your account.
  • To personalize your experience through targeted advertising for other Leirda Energy’s products and services that we think may be of interest to you.
  • To improve our customer service by analyzing feedback provided by customers through the website, market surveys and social media platforms.
  • To ensure the security of Leirda Energy's websites and information technology systems and protecting Leirda Energy's rights.
  • To share your personal information in order to comply with legal obligations to which Leirda Energy is subject to.
  • Store and analyse your information in order to review and progress your job application.
  • To place cookies and use similar technology on your device(s) as described in our Cookie Policy.
How will Leirda Energy share your information?

We may share your personal details:

  • With authorized third party service providers who process your information on Leirda Energy's behalf for purposes such as payment processing.
  • With third parties who are identified as co-promoters of competitions that you choose to enter.
  • If we think this is necessary in order to protect the rights, property, or safety of Leirda Energy, our employees, our commercial partners, or our customers. This includes sharing information for the purposes of fraud protection and credit risk reduction.
  • With government authorities and/or law enforcement officials if required by law.
How do we store your personal Data?

Leirda Energy stores your personal data in a secure manner and in accordance with the data laws and regulations. We have put in place security measures to ensure that your personal information is safe and always remains confidential. We regularly test, assess and evaluate the effectiveness of our security measures to ensure that your information cannot be accessed by unauthorized persons.

You can contact Leirda Energy’s Data Protection Officer through privacy@leirdaenergy.com.

Connect with us

Contacts

Telephone : +254 20 2679866

Mobile : +254 770 078 014

Address : 27313 - 00100, Nairobi, Kenya

Enquiries & Orders

Enquiries

info@leirdaenergy.com

Customer Service

customerservice@leirdaenergy.com