Privacy Policy 

How Leirda Energy collects, uses, and shares your personal data.

Leirda Energy is committed to protecting your personal information and respecting applicable data protection laws around the world. This privacy policy explains how we do this, and it applies to your use of Leirda Energy websites, products, and services.

Your Personal Data

Leirda Energy believes strongly in fundamental privacy rights. The data that directly identifies you such as your name, and data that does not directly identify you, but that can reasonably be used to identify you such as your residential or business address, email address, and phone number is “personal data”.

This Privacy Policy covers how Leirda Energy handles personal data whether you interact with us on our websites or in person. Leirda Energy may link to third parties on our website or services. However, Leirda Energy’s Privacy Policy does not apply to how third parties define personal data or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them.

How we use your Personal Data

Leirda Energy uses your personal data only when we have a valid legal basis to do so. Depending on the circumstance, Leirda Energy may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations. If you have questions about the legal basis, you can contact our Data Protection Officer at privacy@leirdaenergy.com.

Disclosure of Personal Data

Leirda Energy may share personal data with service providers who act on our behalf, our partners, or others at your direction. Further, Leirda Energy does not share personal data with third parties for their own marketing purposes. 

Leirda Energy may engage third parties to act as our service providers and perform certain tasks on our behalf, such as delivering products to customers. Leirda Energy service providers are obligated to handle personal data consistent with this Privacy Policy and according to our instructions. They cannot use the personal data we share for their own purposes and must delete or return the personal data once they've fulfilled our request.

Leirda Energy may share personal data with others at your direction or with your consent, such as when we share information with your carrier to activate your account. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users.

Your Privacy Rights

You have the right to request access to and rectification or erasure of personal information, the right to restrict processing of your personal information, and the right to object to processing of your personal information.

There may be situations where we cannot grant your request, for example, if you ask us to delete your transaction data and Leirda Energy is legally obligated to keep a record of that transaction to comply with law. We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns.

You can contact us by email at privacy@leirdaenergy.com in relation to any of the rights described in this paragraph, or if you have any questions regarding this privacy policy.

Leirda Energy collects only the personal data that we need. The personal data which we collects depends on how you interact with Leirda Energy.

More information on personal data that we collect, the specific ways in which that personal information is processed by us can be found here.

Cookies and other technologies

We use cookies on our websites and similar technologies in our apps and other software. Please see our Cookie Policy for details of how this may apply to you.

Contact us

If you have questions about Leirda Energy’s Privacy Policy or privacy practices, would like to contact our Data Protection Officer, or would like to submit a complaint, you can contact us at privacy@leirdaenergy.com. You can also ask us questions about how to submit a privacy complaint and we will endeavor to help.

If you are not satisfied with Leirda Energy’s response, you may refer your complaint to the applicable regulator. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

Connect with us

Contacts

Telephone : +254 20 2679866

Mobile : +254 770 078 014

Address : 27313 - 00100, Nairobi, Kenya

Enquiries & Orders

Enquiries

info@leirdaenergy.com

Customer Service

customerservice@leirdaenergy.com